Healthcare Implementation Services and Support, Any Way You Need It
The typical startup process with PilotFish varies based on the client’s technical team experience. To get clients implemented faster, we recommend our 94-hour implementation, training, and mentorship program.
This comprehensive approach covers training, architecture & design, building the client’s first interface, product installation followed mentorship, and supported by daily and weekly status meetings. The entire process can be completed in as little as 10-12 weeks and ensures that a client will be successful.
Services Frequently Asked Questions
Yes, we do. Some customers outsource everything to us so that we configure their interfaces for them. Others use our products to configure their own interfaces using our training and some technical support.
PilotFish provides an array of resources to support technical users of their integration tools. These include documentation, video tutorials, and access to a dedicated support team via one of our support packages. Customers with a support package can contact our support team for assistance with any technical questions or challenges you encounter during your data conversion projects by using the Contact Us form.
The base rate for professional services varies, with potential discounts available for pilot implementations, prepaid support hours, and monthly support programs. Training programs are also offered.
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Please review our services pages to discover more about our Services offerings.