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Healthcare Integration Services

Experience, Flexibility, Open Communication, Dedicated Teams

PilotFish executives and solutions architects are highly experienced in healthcare integration and its challenges. We excel in being responsive to clients and delivering the highest quality of service. We keep the lines of communication always open to ensure that integration projects run smoothly and are as frictionless as possible.

We pride ourselves on providing our customers with an outstanding level of service in technical support, product training and implementation services. To that end:

  • Project teams stay with your organization for the life of the project, providing consistency, every step of the way.
  • Weekly status meetings make sure your concerns and requirements are always addressed and handled in a timely manner.
  • PilotFish employs an agile methodology to allow for adjustments and changes in requirements.
  • PilotFish methodology ensures that project budgets can stay on track and your timelines are maintained.

We pride ourselves on providing our customers with an outstanding level of service in technical support, product training and implementation services. To that end:

  • Project teams stay with your organization for the life of the project, providing consistency, every step of the way.
  • Weekly status meetings make sure your concerns and requirements are always addressed and handled in a timely manner.
  • PilotFish employs an agile methodology to allow for adjustments and changes in requirements.
  • PilotFish methodology ensures that project budgets can stay on track and your timelines are maintained.

Technical Product Support

PilotFish technical telephone support is available via phone, email or Webex from 9:00 am to 5:00 pm EST. Up to an hour of support is available at no charge. Additional blocks of time can be purchased to suit an organization’s requirements.  More…

Product Training

PilotFish has developed a modular training program that can be easily customized to meet the unique needs of any organization, large or small. Training is typically conducted in a classroom setting, using a combination of demos and instruction with hands-on exercises. More…

Implementation Services

At PilotFish we don’t just license our best of breed technology, we also support it with complete implementation services that take an organization from installation right through to production. More…

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